Last updated: September 19, 2026
At What Falicia Do Now, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we collect, why we collect it, how it may be used or shared, and the choices you may have regarding your information.
Who We Are
Our website is:
What Falicia Do Now operates an online store offering digital products, downloadable resources, templates, planners, business tools, digital content, and other products.
Information We Collect
We may collect information you provide directly to us when you:
- Place an order
- Create a customer account
- Download or access a digital product
- Contact us
- Submit a form
- Subscribe to email communications
- Leave a comment or review
- Request customer support
- Request a refund
Depending on how you use the website, this information may include:
- Name
- Email address
- Billing address
- Phone number
- Account username
- Order details
- Products purchased
- Download activity
- Customer messages
- Payment-related information
- IP address
- Browser and device information
Orders and Purchases
When you place an order, we collect information necessary to process and manage your purchase.
This may include your name, email address, billing information, order details, payment method, and information related to the digital products you purchased.
WooCommerce may retain information such as your order history, contact details, billing information, and payment-method information in our website database.
We may use order information to:
- Process purchases
- Deliver digital products
- Provide download access
- Send order confirmations
- Handle refunds
- Provide customer support
- Prevent fraud
- Maintain accounting and business records
- Resolve payment disputes
Payments
Payments on our website may be processed by third-party payment providers, including WooPayments and Stripe, and other payment providers we may enable in the future.
When you make a payment, certain information may be shared with the payment processor as necessary to complete the transaction. This may include information such as your name, email address, billing address, phone number, order total, and payment-related identifiers.
What Falicia Do Now does not directly store your complete credit or debit card number.
Payment providers process your information according to their own privacy policies and terms.
Digital Downloads
We may keep records related to digital-product access and downloads.
These records may include:
- Order number
- Customer account
- Email address
- Product purchased
- Download activity
- Download permissions
- Access dates or related technical information
This information may be used to provide access to purchases, troubleshoot download problems, prevent unauthorized sharing, enforce licensing restrictions, and respond to disputes.
Customer Accounts
If you create an account on our website, we may store information you provide in your customer profile.
Depending on the features available, customers may be able to view or update certain account information through the My Account area.
Account information may also be used to provide access to order history, purchased downloads, saved payment methods, or account settings.
Contact Forms and Customer Support
If you contact us, we may retain the information you provide, including your name, email address, message, order number, and any information you voluntarily include.
We use this information to answer questions, provide customer support, resolve order issues, and maintain records of customer communications.
Comments and Reviews
If comments or product reviews are enabled, we may collect the information entered in the comment or review form, along with technical information such as IP address and browser information to assist with spam detection and website security.
Cookies
Our website may use cookies and similar technologies.
Cookies may be used to:
- Keep items in your shopping cart
- Remember login information
- Maintain customer sessions
- Remember certain preferences
- Help process checkout
- Improve website functionality
- Prevent fraud and abuse
- Measure website performance
Payment providers and other services used on the website may also set their own cookies. For example, Stripe-based payment services may use cookies as part of payment processing and fraud prevention.
You may be able to control cookies through your browser settings, although disabling some cookies may affect website functionality.
Embedded Content and Third-Party Services
Pages or products may contain content or links from third-party services, including videos, images, templates, software, social media platforms, or other websites.
Third-party services may collect information according to their own privacy policies.
We do not control how third-party websites or services collect or use information.
Email Communications
If you choose to subscribe to marketing emails, newsletters, updates, promotions, or other communications, we may use your email address to send those messages.
You may unsubscribe from marketing communications using the unsubscribe link provided in the email where available.
Transactional emails related to your orders, account, purchases, downloads, or customer service may still be sent when necessary.
How We Use Your Information
We may use personal information to:
- Operate and maintain the website
- Process payments and orders
- Deliver digital products
- Provide customer accounts
- Provide customer service
- Respond to questions and refund requests
- Detect fraud or unauthorized activity
- Enforce product licenses
- Maintain website security
- Send transactional emails
- Send marketing communications when permitted
- Maintain business and tax records
- Comply with legal obligations
- Improve our products and website
Who We Share Information With
We do not sell customer personal information to advertisers.
We may share information with service providers when necessary to operate the website and provide our services.
These may include:
- Payment processors
- Website hosting providers
- WooCommerce
- Stripe
- Email service providers
- Security and fraud-prevention providers
- Analytics providers
- Cloud or file-delivery services
- Other technology providers used to operate the store
We may also disclose information when required by law, legal process, or to protect our rights, customers, or website.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing products and services, maintaining business records, resolving disputes, preventing fraud, and meeting legal, accounting, or tax requirements.
WooCommerce also allows store owners to configure retention periods for inactive accounts, orders, failed orders, canceled orders, and other personal data.
Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information.
These may include the ability to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of eligible information
- Request a copy of certain information
- Object to or restrict certain uses of information
- Withdraw consent where processing is based on consent
Some information may need to be retained for legal, accounting, fraud-prevention, security, or business-record purposes.
Data Security
We use reasonable administrative and technical measures intended to protect information associated with our website.
However, no website, online service, or method of electronic storage can guarantee complete security.
Children’s Privacy
Our website and products are not intended to knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information improperly, please contact us so we can review the situation.
Changes to This Privacy Policy
We may update this Privacy Policy as our website, products, technology providers, or legal requirements change.
The most current version will be posted on this page with the updated revision date.
Contact Us
If you have questions about this Privacy Policy or a privacy-related request, please contact us through the Contact page on What Falicia Do Now.